{"id":10651,"date":"2025-11-06T15:29:43","date_gmt":"2025-11-06T15:29:43","guid":{"rendered":"https:\/\/www.sotec.eu\/repair-costs-for-devices-products\/"},"modified":"2025-12-11T07:54:58","modified_gmt":"2025-12-11T07:54:58","slug":"repair-costs-for-devices-products","status":"publish","type":"page","link":"https:\/\/www.sotec.eu\/en\/service-and-repairs\/repair-costs-for-devices-products\/","title":{"rendered":"Repair Costs for Devices\/Products"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10651\" class=\"elementor elementor-10651 elementor-10024\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2949c8 e-con-full e-flex e-con e-child\" data-id=\"c2949c8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e458670 e-con-full e-flex e-con e-child\" data-id=\"e458670\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46db78c elementor-widget elementor-widget-heading\" data-id=\"46db78c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Repair Costs for Devices \/ Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b140870 e-con-full e-flex e-con e-parent\" data-id=\"b140870\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-be69384 e-con-full e-flex e-con e-child\" data-id=\"be69384\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28a8262 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"28a8262\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please note the following information when sending in your product for repair to ensure a smooth<br>process:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e1322 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c4e1322\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"18\" viewBox=\"0 0 11 18\" fill=\"none\"><path d=\"M2 2L9 9L2 16\" stroke=\"#3270CC\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Flat rate repair pricing: We offer flat rate repair pricing that covers labor and basic repairs. Please see the attached chart for exact pricing. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"18\" viewBox=\"0 0 11 18\" fill=\"none\"><path d=\"M2 2L9 9L2 16\" stroke=\"#3270CC\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Spare parts: If your unit\/product needs spare parts, we will let you know the cost by quote after the first inspection.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"18\" viewBox=\"0 0 11 18\" fill=\"none\"><path d=\"M2 2L9 9L2 16\" stroke=\"#3270CC\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Opting Out: If you decide not to proceed with the repair after receiving the spare parts cost breakdown, we will charge you the flat rate for failure analysis for up to 16 units. Please refer to the attached table for our rates. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"18\" viewBox=\"0 0 11 18\" fill=\"none\"><path d=\"M2 2L9 9L2 16\" stroke=\"#3270CC\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Alternatives: If you decide not to proceed with repair, we can responsibly recycle your item, offer you a new unit, or return the unit to you. Shipping costs for the return shipment will be charged in this case. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff7fd99 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ff7fd99\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any further questions, please contact our customer service team <strong><a href=\"mailto:service@sotec.eu\">service@sotec.eu<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b1ea26 e-con-full e-flex e-con e-child\" data-id=\"7b1ea26\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e95ae5 elementor-widget elementor-widget-heading\" data-id=\"8e95ae5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Flat Rate Price Table<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7443873 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7443873\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<table><tbody><tr> <td> SOTEC CloudPlug (CP1) repair flat rate<\/td><td>75,00 \u20ac<\/td><\/tr><tr><td>SOTEC CloudPlug Edge repair flat rate<\/td><td>150,00 \u20ac<\/td><\/tr><tr><td>SOTEC TDx Terminal repair flat rate<\/td><td>190,00 \u20ac<\/td><\/tr><tr><td>SOTEC USB Bumpbar repair flat rate<\/td><td>30,00 \u20ac<\/td><\/tr><tr><td>SOTEC RF10T Wireless Bumpbar repair flat rate<\/td><td>45,00 \u20ac<\/td><\/tr><tr><td>SOTEC TD14 repair flat rate<\/td><td>180,00 \u20ac<\/td><\/tr><tr><td><\/td><td>Erroranalysis (flat rate for up to 5 devices)<\/td>60,00 \u20ac<\/tr><tr><td><\/td><td>Erroranalysis (flat rate for up to 15 devices)<\/td>120,00 \u20ac<\/tr><tr><td>Erroranalysis (for 16 devices and more)<\/td><td>by quote<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2613442 elementor-widget elementor-widget-text-editor\" data-id=\"2613442\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Status August 2023<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaa41fc elementor-align-right elementor-fixed elementor-widget elementor-widget-button\" data-id=\"aaa41fc\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_opacity_effect&quot;:&quot;yes&quot;,&quot;motion_fx_opacity_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:5,&quot;end&quot;:10}},&quot;motion_fx_opacity_direction&quot;:&quot;out-in&quot;,&quot;motion_fx_opacity_level&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;]}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#top\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"11\" viewBox=\"0 0 18 11\" fill=\"none\"><path d=\"M2 9L9 2L16 9\" stroke=\"#3270CC\" stroke-opacity=\"0.8\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Repair Costs for Devices \/ Products Please note the following information when sending in your product for repair to ensure a smoothprocess: Flat rate repair pricing: We offer flat rate repair pricing that covers labor and basic repairs. Please see the attached chart for exact pricing. Spare parts: If your unit\/product needs spare parts, we [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":10640,"parent":10648,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-10651","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/pages\/10651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/comments?post=10651"}],"version-history":[{"count":1,"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/pages\/10651\/revisions"}],"predecessor-version":[{"id":10652,"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/pages\/10651\/revisions\/10652"}],"up":[{"embeddable":true,"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/pages\/10648"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/media\/10640"}],"wp:attachment":[{"href":"https:\/\/www.sotec.eu\/en\/wp-json\/wp\/v2\/media?parent=10651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}